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Neighbor Financial Assistance Initiative
Deadline  12/31/2025
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Description  [hide this]

Click the button to the right that says "New ZoomGrantsTM Account" to create an account and complete your application

This application can be translated into multiple languages by copying and pasting the website link into Google Translate.
Click here for Spanish (Haga clic aquí para español)

CitySquare has partnered with United Way of Metropolitan Dallas, the City of Dallas, Community Council of Greater Dallas, and private donors to launch the CitySquare Neighbor Financial Assistance Initiative (NFAI) to provide emergency funds through our Financial Empowerment program. All documentation submitted is kept strictly confidential.  Submitting an application does NOT guarantee funding.

Funds are reserved once eligibility is established, complete supporting documentation has been submitted and verified, and a funding decision has been made. Promptly completing your application and uploading all requested documents, will expedite your application. Due to the volume of application, there is no need to call to inquire the status of your application. You will be contacted as soon as your application is reviewed. 

Requirements  [hide this]

The following requirements apply to both (mortgage or rent and utility assistance) and your supporting documentation must be uploaded in the 'Documents' tab: 

  1. Households must show they have been directly financially impacted by COVID-19 and must have one of the following as proof.
    • Letter from employer showing job loss or reduction in hours due to COVID 
    • Pre and post COVID paystubs showing reduction in hours/income
    • Pre and post COVID bank statements showing loss of income
    • Medical papers showing increaded healthcare cost or inability to work during COVID due to high-risk of contracting the virus
    • Bill(s) showing increased childcare costs
    • If single parent and had to leave work due to school of childcare closure: 
      • Childcare or school closure letter OR a signed letter from you stating that you are a single parent who had to leave work because of childcare/school closure (must include name of school, name of child(ren) and grade(s))
  2. To receive one time rent and utility assistance applicants must be a Dallas, Collin, Denton County or City of Dallas Resident. 
  3. All adult members of the household (18 yrs and over) must submit one (1) months' proof of income BEFORE (pre-March 1, 2020) & AFTER (post-March 16, 2020) being financially impacted by COVID-19. This includes complete pay stubs, Social Security/SSI, Pension, Unemployment Benefits, Retirement, Disability, etc.  Those who cannot provide documentation of income, must submit a  must signed Letter of Explanation, located in the 'Documents' tab.
  4. Self-Employed applicants must provide documentation to show the difference of income before and after being finacially impacted by COVID-19.  Documentation of required business closing and pre/post COVID banking account statements fulfill this requirement.
  5. Proof of current enrollment for household adults (18 yrs and over) who are full time High School or College students must be submitted.  Does not apply to the Head of Household. 
  6. If applying for Utility Assistance, applicants must submit the utility bill(s) for the month(s) assistance is being requested.  
  7. If applying for Rental or Mortgage Assistance, applicants must submit their current lease agreement or most recent mortage statement(s) for the month(s) assistance is being requested. 

Restrictions  [hide this]

The following restrictions apply: 

  1. Initial assistance is provided for back-pay of debt since March 1, 2020.  Only the amount of your rent/mortgage and utility bills up to $1,500 will be provided.   
  2. Payments will be made directly to the landlord, mortgage or utility company to be credited to the account indicated in the application.  Payments will not be made to individual applicants.  
  3. Assistance is not available to residents of public housing or Section 8 voucher holders.
  4. Assistance is not available to families living in units owned by immediate family members. Immediate family ties include (whether by blood, marriage or adoption) the spouse, parent (including a stepparent), child (including a stepchild), brother, sister (including a stepbrother or stepsister), grandparent, grandchild, and in-laws.

Library  [hide this]
$ 0.00
Application Status: Not Submitted

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Applicant Information

First Name
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Address 1
Address 2
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Male     Female